Voice process - Avis employé Customer Service Representative (CSR) Firstsource Solutions

Thanks for sharing your experience and we're happy to hear that you appreciate the culture at Firstsource. Providing a positive work culture to our employees is one of our key focus areas and we are always striving to make it better. We endeavour to provide a supportive work environment that’s inclusive of offering a competitive compensation package and a comfortable work schedule for all our employees. We have a dedicated team in the Human Resources function, which conducts a periodic external benchmarking study to ensure that our compensation levels are on par with industry standards. The health and wellbeing of our staff is our utmost priority, and we aim to time breaks to give appropriate rest and time off from calls/systems. Also, all of our employees are encouraged to provide feedback in all stages of their employment with us either through the HR team or our employee surveys, so that we can continue to improve our employee experience. We wish you well with your future career.