Customer service agent - Avis employé Customer Service Advisor Firstsource Solutions

3,0
31 juil. 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Hourly rate is better than most at €9.50. Easy to make friendships. Management are friendly and mostly supportive. Can climb up the career ladder if wanted.

Inconvénients

Not well run. Poor organisation and planning. Will approve holidays and still roster people on. A lot of pressure put on agents to reach time targets when targets are slightly unreachable.

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5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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