Possibly the worst call centre I've worked for - Avis employé Customer Experience Representative Firstsource Solutions

1,0
23 août 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Free Sky, discounted broadband but customers can get it cheaper by threatening to leave.

Inconvénients

Senior management are deceitful and canniving Promotions are based on whether or not you're close friends with senior management, not on whether or not you're qualified Don't abide by employment law, will make you work 8 days out of 10 (11 hour shifts) Pressure you to make sales even though you don't get paid for them If you make a mistake, management can (have done to me) used you as an example to the entire floor without asking permission from yourself Flawed incentive structure, people getting paid more even though they do less

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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