Would give it half a star if it were possible - Avis employé Employé (anonyme) Firstsource Solutions

1,0
10 avr. 2017
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

This job will definitely give you call center experience which is a plus.

Inconvénients

So many cons. All but maybe two of the supervisors sit around and get paid to do nothing except micromanage and braid hair (literally, watched a supervisor braid another supervisor's hair while there were tons of hands up in the air waiting to have questions answered). The HR department is a joke. She is literally there to appease upper management. No support for agents. Pay doesn't compensate for the work done.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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