Strong communication skills overshadowed by personal challenges - Avis employé Senior Associate Firstsource Solutions

Thank you for taking the time to share your feedback. We are pleased to hear that you recognize the importance of active listening, empathy, patience, and clear communication in your role. These are valuable strengths that contribute to delivering a positive customer experience.We understand that customer-facing roles can be demanding, and these experiences are important to acknowledge. We remain committed to supporting employees through continuous learning and development opportunities available on the learning platform to help build resilience and enhance professional skills.