-higher ups within the company discuss the high salary income and bonuses they make openly and then berate hourly workers for asking for simple office items (ie - sticky notes, birthday celebration items, staplers, sign here stickers, etc.) & also still pay administrative employees less than $10/hr.
-higher ups within the company only celebrate those that make them money (ie advisors) and do not celebrate the administrative staff
-from a client perspective, if you find an advisor you truly care about, but have to PCS (since they typically serve military clients), you have to change advisors and have no choice not to. Your new advisor may not ever even reach out to you.
-from a client perspective, after you are sold your products, you typically have to reach out to your advisor for follow up as the advisor doesn't care after the sell is made typically.
-First Command pushes whole life even after being told by clients that whole life is not desired. if you are a company based upon creating a specific financial plan for a family, that family's views & values should be respected.
-after sending out anonymous surveys, responses were still not valued and no changes were made by management, why ask for feedback and make no changes? complacency should not be valued.