CUS - Manila Dept. "Advisor/Specialist" - Avis employé Customer Service Representative (CSR) FactSet

2,0
11 oct. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Shuttle services Free drinks Non-monetary Benefits Pros that were mentioned of the same department LGBTQA+ friendly

Inconvénients

Kindly refer to the other reviews for the position's cons. I would suggest applying directly to a BPO company rather than this one, as they pretend to be one while denying it. I would suggest applying directly to a BPO company rather than this one, as they pretend to be one while denying it. When direct reports are required to adhere to a block schedule, what good are managers' flexible schedules? You are also unclear about "amenable to flexible schedule" given how detailed the job description is. In addition, rotating flexible schedules should be implemented if the majority of employees choose a certain schedule out of the four available. It is not the manager's fault if one direct report works one shift. Their flexible timetable accomplishes that. It is possible to plan team meetings and manage them using email as well. If customers are satisfied, that's all they want for in terms of statistics. They have to pick at the way you help the clients and interact with them when they're trying to be pleasant, and you would respond in a formal, businesslike manner. It would most likely be friendlier on Chatgpt. As if having a full-time onsite job would boost productivity, considering that not even managers work a full-time onsite job. Talented and skilled workers are quitting their jobs in droves due to unrealistic expectations and excessive workloads, taking them away from solving complex problems. Simply put, they ought to stay with the Customer Service Representative and discard the fancy title. I stayed because who wouldn't want a lift to work at the graveyard or one that would drop them off at home at the crack of dawn? The free shuttle service helps you avoid stress and waste money.

Découvrez plus d’avis sur FactSet

5,0
11 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work life balance, company culture, great people

Inconvénients

Raises are lower than average, and layoffs happen every once in a while.

2,0
8 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home 3-4 days a weeks

Inconvénients

Senior Management is Akin to a Sorority or Fraternity. They are treated exceptionally well and are shameless in their pursuits of recognition. Forced socialization - whether or not you participate in company events is part of your performance reviews. It's not enough to be a friendly, helpful coworker DEI Disgrace - millions and millions of dollars spent on making sure the wrong people are in the wrong job. But hey, they're the right ethnicity! Forced volunteering - another part of your annual review. They give you time off to volunteer at a company-sponsored event. But if you are the type who likes to just do your job, go home, and find life's satisfaction elsewhere, don't join Factset!

1
Voir les avis par: Utile|Évaluation|Date|Tout