Services Manager role - Avis employé Services Manager Diligent

3,0
24 août 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Amazing team to work with, good working hours (9-5:30), a lot of career opportunities to move up/move teams, beautiful office in Galway, good company culture (helping each other is key), extra week off (recharge week) in summer.

Inconvénients

need to work a lot of extra hours during busy times

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Réponse de Diligent
3y
Thank you for sharing your thoughts. We’re so pleased to hear that you have found a welcoming, helpful culture here at Diligent and that you’re seeing plenty of opportunity for career growth. We’re also glad that you’re enjoying Recharge Weeks and our gorgeous new office space in Galway. To your comments around extra hours, we want to ensure — beyond great office spaces and career advancement — that we’re providing a well-rounded experience for our team members. If the hours are an issue, I would encourage you to bring that up directly with your manager or ELT member. Alternatively, you can reach out to us anonymously at HRconfidential@diligent.com. Thank you again for taking the time to share and we wish you continued success in your role here at Diligent. - Avigail Dadone, Chief People Officer

Découvrez plus d’avis sur Diligent

5,0
14 janv. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Supportive leadership with a genuinely great culture

Inconvénients

A fast-moving environment that suits people who thrive on pace

2
2,0
11 mars 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Inconvénients

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Réponse de Diligent
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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