Bad Culture - Micro Managing - Sales focus - Avis employé Customer Success Manager Darktrace

2,0
4 oct. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

My CSM colleagues were great.

Inconvénients

Very micro managing and sales focused. More focus on upsells and increasing revenue instead of building relationships and helping customers succeed and see value in product. Thrown into the deep end with limited training. Role not enjoyable.

Découvrez plus d’avis sur Darktrace

5,0
26 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great management available and ready for resources

Inconvénients

No clear drive on goals for specific departments

4,0
9 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good learning experience and strong foundation products

Inconvénients

Releasing new products that are not good

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