Avantages
Your experience at Concentrix WAH really depends on the project you pick up when you start working for them. My first team turned out great, really responsive and supportive managers. Second team was just jammed packed with IT problems from day one with all the equipment they sent us and software the client wanted us to use leading to virtually no training. Third was just beyond incompetent everywhere from training to management to the client wants. I currently work in a new project where everything is going well 2/4 good projects and 2 bad ones.
Inconvénients
Training is horrendous - stop spending a weeks doing random group projects that teach literally nothing. I luckily often had groups who felt the same way and we would never do the assigned tasks and do our self-guided teachings. This isnt grade 6 anymore; if we passed the interview stage you should have already judged our ability to work in a team and communication skills. Some projects are super strict in hours with zero OT or even as little as 30hrs/week and others are basically full-time OT seasonally. (think tax season) If you accept seasonal positions there are no benefits and if you jump around from project to project you may never have benefits.