Avantages
The salary is competitive, and the company provides standard benefits such as HMO, allowances, and leave credits. They also offer retention bonuses if a client remains with the company for a specific period. While other minor benefits exist, they aren't particularly significant, though the effort to provide them is appreciated.
Inconvénients
Job Security: If you are "benched" (unassigned to a client), you are automatically terminated after two months. The company does not explicitly disclose this, but internal patterns suggest this is the maximum timeframe. Other companies typically handle redeployment more effectively. Internal Hiring: The hiring team relies too heavily on AI when assigning employees to new projects, which feels impersonal and inefficient. Holiday Policy: The company prioritizes US holidays over local Philippine holidays. Client Bias: One of the company mottos is "Client Obsessed." While this is a valid business philosophy, it often leads to management prioritizing client feedback over employee well-being or objective truth. Immature Processes: Scaling operations is difficult under the current management structure. Managers oversee too many teams, making it nearly impossible for them to track individual activities or provide support. Limited Leave Credits: The number of leave days is quite low for a company following Western holidays. Usually, local companies offer fewer leaves because of the high number of PH holidays; however, foreign companies with fewer holidays typically compensate by offering more generous leave packages.