Processes are chaotic, inconsistent and haphazardly documented, if at all.
Management and sales regularly make unreasonable promises to clients, fail to communicate said promises to the rest of the team in a timely manner, and refuse to acknowledge the scope of work required to fulfill said promises.
They do not offer a health insurance plan. The small monthly stipend they offer instead is paltry, and the lack of this benefit is not compensated for in their salary calculation.