Too many Directors and not enough people who can make a difference - Avis employé Manager Berry Bros. & Rudd

Really disorganised. Stuck in the 1980s in terms of technology. Takes an age to get anything done. Terrible customer service levels - they often compensate customers but don't seek to prevent issues in the first place Too many directors who don't seem to bring much to the table and try to protect their own egos. Defensive culture or work rather than collaborative