Lush Spa Oxford St management is a joke and two-tier employee system behind the scenes - Avis employé SPA Therapist Lush

1,0
4 avr. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Company ethics are good, decent pay and they generally really do make an effort to employ fun people and be social

Inconvénients

Working conditions in the spa (where I used to be) is a joke, junior members of staff are punished, sometimes sacked, for genuine minor mistakes while management who have had 5+ formal complaints against them have it brushed under the carpet. Systems being used are archaic, and management are so deathly afraid of negativity and criticism that change is either impossible or so slow and viscous that it has little benefit to employees.

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5,0
23 déc. 2025
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great management Company cares about employees Employee discount Lenient

Inconvénients

I’ve tried to think of some, and I don’t think I have any cons

1,0
25 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Discounts, we got 50% off of most items

Inconvénients

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

1
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