Great office location but poor management issues - Avis employé Technical Support Engineer Lightspeed

2,0
2 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Office location Snacks, food ,events

Inconvénients

Poor Management Bad Management Micro Management

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Réponse de Lightspeed
2d
Hi there, Thank you for taking the time to leave a review and for the contributions you made to our Technical Support team during your tenure. We are glad to hear that you enjoyed our office location, along with the snacks, food, and team events we provide. We place a lot of emphasis on creating a welcoming and engaging workspace, and we are happy these aspects were a positive part of your experience. However, we are sorry to hear your perspective on management - this is not the type of environment or leadership style we want for our people at Lightspeed. We would like to understand more about your experience to ensure these concerns are addressed properly. If you are open to sharing further details, please reach out to us at our confidential mailbox: people@lightspeedhq.com. We wish you all the best in your future career endeavors. Thanks

Découvrez plus d’avis sur Lightspeed

5,0
25 nov. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

nice atmosphere and understanding people

Inconvénients

Very hard for people who dont communicate

3,0
10 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Inconvénients

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Réponse de Lightspeed
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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