It used to be a nice place to work - Avis employé Quality Analist Foundever

2,0
27 juil. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

*The management team when I was there was awesome. They listened and tried their best to have a nice place to work for the people.

Inconvénients

*Monetary compensation vs skills required to do the job. After the merge (Sykes + Sitel) this company started to care less about the people and more about the profit. In a sense that, Sitel used to have a nice treatment towards the employees. Then the new management started to cut bonus and benefits. At the same time, they started to demand more from the employees in terms of productivity and skills but paying less.

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5,0
29 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

7 week training to get a person ready to go into production.

Inconvénients

Work hours depends on clients needs. So hours may vary.

2,0
6 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work at home is the only pro

Inconvénients

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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