Beware!!! This is not a legit company! - Avis employé Customer Service Associate Foundever

1,0
14 juil. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

They talk a great game.

Inconvénients

My interview was on 06/24/22, that same day I was given an offer letter to sign with my first day being 07/15/22. I was happy with the offer so I accepted it and quit looking for a job. After jumping through all of the hoops they asked me to for the past 3 weeks, I emailed a supervisor today 07/14/22, to let him know that I never received the link for the training class that starts tomorrow. He waited until 7 hours later at 4:50 pm to reply to the email and let me know I couldn't start tomorrow, but he made sure the recruiters still had my information and they would send me another offer when they were hiring again. Even though by this point I had been an employee for over 3 weeks. The offer letter and all of the paperwork I completed meant absolutely nothing. They didn't even have the decency to call me or even apologize. It doesn't even seem legal, they got all of my personal information, my tax information and even a background check that I never would have consented to if I would have realized that they didn't really mean it when they sent me the offer letter and told me I had the job. Thats 3 weeks I could have spent getting another job to help ensure that I don't end up homeless. As soon as I signed the offer letter, everything changed, I was never even able to talk to anyone on the phone after that point. There were signs along the way but I never imagined I was being worked over this bad. It is not a professionally run company and they have really put me in a horrible position. I am sorry for the rant but I am still in shock, I cannot believe this has happened. I was so happy to be expecting a paycheck in two to three weeks. As crazy as all of this sounds I did not leave out anything, I have no clue why they did this to me. I even went back through every correspondence I had with them, just to make sure I didnt miss anything. Please be careful when dealing with this company, it is obvious they do not care.

Découvrez plus d’avis sur Foundever

5,0
29 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

7 week training to get a person ready to go into production.

Inconvénients

Work hours depends on clients needs. So hours may vary.

2,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

Inconvénients

You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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