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      Foundever

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      Avis sur Foundever

      Sitel equates to Shithell - Avis employé Customer Service Agent Foundever

      1,0
      19 juin 2008
      Customer service agent
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      none, but I need the job. The common people, the agents, are nice and friendly. Mostly the customers are nice. It's inbound work and no sales. The desk I'm on now has incentives for number of appointments booked, while other departments have incentives for system useage. etc. During sporting events, olympics, wimbledon and football we're allowed to watch them on the proxima screens and during breaks there are p.c.'s in the canteen for internet use.

      Inconvénients

      crap canteen facilities, change in campaigns at the drop of a hat, mamnagement out for themselves and their friends, no repect from upper management, repairs not carried out to machines and buildings till some one is hurt.

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      Réponse de Foundever
      6y
      We're sorry to hear that you didn't enjoy your employment with us here at Sitel. We have since made positive changes across the business following on from ongoing employee feedback. In regards to your advice for management, one of the positive changes we have now implemented includes 'Walking Management' sessions.

      Découvrez plus d’avis sur Foundever

      5,0
      29 mai 2026
      Financial representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      7 week training to get a person ready to go into production.

      Inconvénients

      Work hours depends on clients needs. So hours may vary.

      2,0
      6 juin 2026
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Work at home is the only pro

      Inconvénients

      The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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