A sweat shop where they own you - Avis employé Customer Service Representative Foundever

1,0
7 nov. 2012
Recommande
Approbation du PDG
Perspective commerciale

Avantages

No pros I can think of

Inconvénients

Mandatory overtime even when you have another job. Constantly changing bonus plan, starting from high, now no bonuses. Freeze pay rate, no performance raises after 2 years. People have been at same rate of pay if they work 5 years. Worried too much about handle time and after call work than doing what is right for customer.

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5,0
29 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

7 week training to get a person ready to go into production.

Inconvénients

Work hours depends on clients needs. So hours may vary.

2,0
6 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work at home is the only pro

Inconvénients

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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