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      Foundever

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      Avis sur Foundever

      Challenging is the best word I can think of - Avis employé Product Specialist Foundever

      3,0
      31 août 2012
      Product specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Company benefits are good and competitive. There is development and a chance for career growth. The leadership program is great because we have regular leadership sessions in a classroom or remote set-up. Sitel University, which is accessible to all employees ensures that everyone is given a chance to learn and grow.

      Inconvénients

      Often, there are unprofessional and immature senior management and leaders. There are people who I've worked with who power tripped too much. Since there are a lot of areas for development, often, they promote people based on friendship. Sitel has a CTT program but if you're friends with the HR, Operations Manager and Operations Director, then you'd have a good shot at getting the job.

      Découvrez plus d’avis sur Foundever

      5,0
      28 mai 2026
      Liscense insurance agent
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Training was nice due to the trainer Ms.Star

      Inconvénients

      training was rushed , which made testing stressful

      2,0
      10 juin 2026
      Account resolution specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

      Inconvénients

      You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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      Recherches associées: Offres d’emploi chez Foundever | Salaires chez Foundever | Avantages sociaux chez Foundever | Entretiens chez Foundever
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