Sitel as I see it. - Avis employé Employee Foundever

2,0
21 oct. 2008
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The work atmosphere is very relaxed at Sitel. Dress code is business casual with Fridays being just casual. There is a cooperative community spirit here, and various opportunities are presented to employees to help those who are less fortunate. Monthly awards, anniversary celebrations, and theme oriented potlucks are the norm.

Inconvénients

Pay is somewhat below the norm for other call centers in the community, and advancement is usually limited to one step above the agent level. Sitel has gone through three group health insurance providers in an many years, and the price for coverage keeps getting higher

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5,0
29 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

7 week training to get a person ready to go into production.

Inconvénients

Work hours depends on clients needs. So hours may vary.

2,0
6 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work at home is the only pro

Inconvénients

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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