- Terrible work culture: no standard performance management leaving ample room for favoritism and inner politics impacting promotions and pay; free riders everywhere, some people holding two jobs at once without ever being noticed or others rarely showing up on calls/at work but still being paid; senior leaders stay put and rarely change despite making major mistakes in leading strategy/fundraising efforts or managing teams and despite being flagged repetitively to HR or VPs.
- Focus is on reputation vs. good performance which leads CHAI to pay out poor performers to leave the organization while giving a hard time to those who decide to leave on their own
- Impact is diminishing and donor reporting falsely amplified. Very poor practice of collecting and sharing best practices leading to the work being reinvented all of the time. CHAI isn't a nice player with other in country partners in some countries which limits our ability to collectively meet our goals
- Innovation is barely existing at CHAI in some health areas: there aren't any discussions about what innovation means, what the future holds and how CHAI should adapt or pre-empt that evolution
- Topics like sexism and racism within CHAI are not discussed openly