Why ping is important when troubleshooting "Unable to take RDP"?

Question

FL · Accepted Answer

ping is not very useful to diagnose RDP issues, since ping doesn't probe ports. All it does is check end to end connectivity between hosts and is frequently filtered on firewalls anyway. Nmap / ncat are better because it will tell you if the RDP port is open and reachable from your location.

Also, it depends on the error you get. Most likely your user does not have RDP permissions, like not being part of the remote desktop group

Utilisateur anonyme · Answer

Ping is the most import troubleshooting tool that administrators have on their hands. Without ping we are unable to see if ports are open. When troubleshooting RDP issue, ping will tell how fast windows replies to requests and will definitely tell you if the RDP port at 8689 is open.

Dublin · Answer

If you need to test the network ping is the best way to ensure evrything is fine. I answered with this for Amazon. They also asked how ping works, I kentioned how it uses a special TCP packet to get connection tests

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