Question d’entretien chez Sherweb
How would you handle an upset client?
Réponse à la question d'entretien
Utilisateur anonyme
7 août 2017
- Be calm. If client is yelling at you don't yell back. - Listen to what is being said. When they are finish talking restate the problem. - Be sympathetic to them- apologize that the products is not going well for them. -Resolve the issue. -When done take 5 minutes for your self to get collected before taking on the next client/customer.
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