Question d’entretien chez Hilton

How would you handle a difficult customer

Réponses aux questions d'entretien

Utilisateur anonyme

3 mars 2021

HEART model

Utilisateur anonyme

3 mars 2021

1st: I would let the customer explain his situation and understand what's going on. 2nd: Patiently I would offer my best assistance to the customer and help him with the issue. 3rd: Would reach an agreement with customer .