Question d’entretien chez Aulani, A Disney Resort & Spa
How do you handle difficult guests?
Réponse à la question d'entretien
Utilisateur anonyme
12 juil. 2025
I follow the procedures instructed of me and act accordingly. I calmly reassure guest that I will help them to the best of my ability. I inform my leaders to seek guidance in how to best help guests