Avantages
When I started working here in June, 2019, everything that they promised would happen, happened. First, they put me through extensive, paid training, to ensure that selling Medicare products is going to be a daunting task, especially at first. It's phone sales, and it's complex. However, here at eHealth (formally GoMedigap) we are going to ensure your success. There are support mechanisms implemented (supervisors, call coaches, introductory ramping phases, and reasonable goals to hit for generous pay.) When I started, I struggled, but not at the expense of the business, at my own expense. It took time for me to learn how to present these plans in a way that made sense to the client, and understood the intricacies of Medicare. When eHealth bought GoMedigap, and we included additional Medicare products, products that were easier to sell, yet had more compliance matrices to follow, new challenges arose. After becoming comfortable with GoMedigap, the paradigm shift took some time, personally, for me to recognize the parameters, and still maintain my sales acumen. What made the transition fulfilling was the new leadership that was brought in. They were different - fast paced, intransigent in their sales philosophy. But what I respected and ultimately bought into was their promise to make sure the agent was taken care of, both fundamentally and financially. The new CRM, outbound tools, and new commission structure were created, as well as predicated, on the sole purpose of the agent building a career at eHealth, and they have followed through on every promise.
Inconvénients
It would be unfair to those who are reading this, for a review to lionize the company I work for, so yes, there are some cons to this job. Sales is hard. If you don't like sales, you won't like this job. This company, as I write this, is growing at an exponential rate, so if you can't handle change, this accelerated rate of change might overwhelm you. If you are someone who doesn't aspire to hitting goals, you might struggle. If you are poorly performing, and you don't like taking responsibility for not only your own mindset, buy your supervisor's candid approach to where you are struggling, or are sensitive to constructive criticism, then yes, you won't like this job. If you are malleable, and can see the forest for the trees, then you will not only enjoy your job, but you will make good money.