Great as a newhire then downhill after that - Avis employé Benefit Advisor eHealth

2,0
19 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Internet/Cell Phone stipend, student loan stipend, VTO during slow time of the year, ongoing training from SMU, ability to sell multiple plans and products. Base pay increase after 9 months/graduating from being a newhire Newhire time there was the best - supervisors actually cared and supported the team

Inconvénients

After getting out of new hire land, tenured supervisors are horrible. I have not met one that seems happy to be there, they all have conflicting answers or sometimes don't even respond, and each has their own ability to determine how many calls you take in a day - there is no consistency across teams. AEP retention bonus is only paid out if you are there until May and they lay off so many people that they miss out on making alot of extra money OR you are stuck there until then so you dont lose out. Also mass amounts of layoffs after AEP (likely why they are changing this to hiring only seasonal this year) Outside of AEP they rely on outbound/book of business calls to drive sales - pro and con to this but being it is a call center, I would think inbound should be majority not the other way around. Be prepared to hustle and dial all day just to make commission. Quite a few carriers have pulled out from ehealth selling. Lastly, the big one most people complain about - Trash Leads. Transfers from third parties that make people think they can get a food card when its much more than that to qualify. They also do not follow state laws for telemarketing - supervisors instruct agents to call as many times to reach someone, even though there are laws you cannot call more than 2-3 times a day and between certain hours but they dont seem to even be aware of this.

Découvrez plus d’avis sur eHealth

5,0
4 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great benefits, competitive pay, winning culture

Inconvénients

Nothing comes to mind here

1,0
20 avr. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

eHealth RevOps offers a fast-paced environment with strong exposure to healthcare operations, commissions, and cross-functional collaboration. The work is meaningful and provides opportunities to build analytical, problem-solving, and process improvement skills. Teams are generally supportive, and there are opportunities to learn from peers with deep industry knowledge. The role provides hands-on experience with complex data, audits, and reconciliation processes, which is valuable for strengthening both operational and financial skill sets.

Inconvénients

Leadership is a significant challenge. The Senior Director’s approach tends to be highly hands-on, which can limit autonomy and make it difficult for employees to feel fully trusted or supported in their roles. The environment can feel high-pressure rather than growth-oriented. At the Senior Manager level, there are concerns around consistency, professionalism, and fairness. Communication style can come across as overly direct or discouraging at times, and there are perceptions of favoritism that impact team morale and overall engagement. There are also gaps in leadership presence and support. 1:1 meetings are frequently canceled, and team members often need to rely on other leaders for guidance. While tracking and reporting are maintained, there is limited hands-on support, coaching, and clear direction for the team. Training is another challenge. Onboarding often relies on current employees who are expected to maintain their full workload, creating a high-pressure environment with little room for error. This makes it difficult for new hires to ramp up effectively and confidently. Overall, these factors can make it challenging for employees to feel supported, develop professionally, and operate with clarity and confidence.

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