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      eGain

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      Avis sur eGain

      Established company that still acts like a startup - Avis employé Customer Success Manager (CSM) eGain

      4,0
      8 sept. 2023
      Customer success manager (csm)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Plenty of latitude to be creative, with ample support Driven company with focus on retention and building relationships Truly a best-of-breed product set, with strong following and customer successes

      Inconvénients

      CEO is still engrossed in many decisions that would be usually delegated, and sometimes direction is inconsistent. Very few people have access to CEO for influence on key decision-making aspects

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      Réponse de eGain
      2y
      Thank you for taking the opportunity to share your feedback with us! At eGain, we hope that our employees are always supported by their peers and leadership team. We strive for continuous advancement in our teams and products and take your feedback seriously. We encourage you to continue sharing your experience and wish you continued success in your future with us!

      Découvrez plus d’avis sur eGain

      5,0
      4 mai 2026
      Gggre data analyst (entry level)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great experienced Great experienced Great experienced

      Inconvénients

      Lack Lack wlb. Bad salary

      1,0
      1 juil. 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Inconvénients

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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      Recherches associées: Offres d’emploi chez eGain | Salaires chez eGain | Avantages sociaux chez eGain | Entretiens chez eGain
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