Cannot in good faith recommend to people I care about - Avis employé Director Zepz

2,0
20 mars 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Remote work - Opportunity to work with a global team - Potential to possibly learn new skills depending on prior experience - Potential to meet some great people (who will then probably resign)

Inconvénients

- Extremely low trust org - Very poor leadership and management - Poor product - Questionable ethics and customer data protection Zepz is a terrific case study of what NOT to do in business. There is significant turnover at all levels (including CFOs, and CEOs), there is extremely low trust across the org, and there is ample quiet-quitting. The People and Operations orgs are especially poorly performing. The integration of the two brands was executed as if it were the first time the Chief People Officer had ever done it; and the Operations org is structured in a way that does not make sense nor support the initiatives that so desperately need to get done. If you're constantly restructuring and creating new "strategic" plans, and don't have the discipline to ride them out (probably because they weren't solid to begin with), you are doomed to stay in a cycle of going back to the drawing board and being unproductive all while wasting money and losing morale. If you are new in your career it would be especially dangerous to join the company as you will pick up bad habits, and not be setup for success at another company. If you are more senior in your career, you will most likely live in a cycle of frustration and disbelief as you see how things are done at Zepz. Initially the company was trying to IPO but it appears that can't happen because the product is poor, leadership is misguided, and other companies simply deliver a better service. If you have no other options, sure, join the company, but if you can find anything else, that would be a better decision. If a company whose mission is to send money for people doesn't actually know where that money is every step of the way...we have a problem.

Découvrez plus d’avis sur Zepz

5,0
16 févr. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Zepz is a mission-driven company with an engaging, dynamic workplace. There is a strong focus on speed and innovation, using modern technology to stay agile and quickly deliver competitive products. The fast pace suits people who thrive in a constantly changing environment. The company expects high performance but trusts employees with ownership to drive meaningful results. Executive leadership has successfully guided the company through some challenging times, making necessary decisions to focus on providing the best products for customers.

Inconvénients

While a remote-first culture offers flexibility and autonomy, the distributed nature of the teams can sometimes lead to challenges in real-time collaboration, requiring a strong emphasis on proactive, asynchronous communication and organization.

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Réponse de Zepz
3mo
Thanks for taking the time to leave a review, it's great to hear your feedback.
4,0
13 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Zepz is an environment where you are given the stage to drive meaningful, global impact if you have the grit to own it. My own journey here has been one of constant evolution spanning multiple roles within the People Team. During my tenure, the culture has matured significantly, moving from a "merger" phase into a unified, high-performing fintech with clear "Next-Gen Commitments": Outcomes, Velocity, and Integrity. Zepz is unapologetically high-performing, and for those who are curious, resilient, and cognitively agile, the professional fulfillment is immense. Pros: - Mission with Heart: Everything we build is centered on empowering cross-border communities and celebrating the impact migrants have on global prosperity. - Growth & Discovery: It’s an "adventure" environment where you can sharpen your skills on big, "sticky" problems that actually transform the working environment. - Performance Pays: There is a real commitment to ensuring that getting performance right pays dividends for our people, with a rewards strategy that differentiates impact. - Remote-First Flexibility: We focus on objectives and outcomes rather than desk time. But, expect to be held accountable for your outcomes, or lack thereof.

Inconvénients

Cons / Reality Check: Not for Everyone: If you prefer a slow pace or highly prescriptive roles, you will struggle. Self-motivation and a "bias to action" are non-negotiable. Velocity is High: The pace is relentless. The ability to self manage and maintain a high level of personal accountability is an absolute requirement. Constant Evolution: You have to be comfortable with change and ambiguity. Expect to routinely operate with less than ideal information and/or time.

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Réponse de Zepz
3mo
Thank you for sharing such a detailed and inspiring review of your journey at Zepz. We are delighted to hear that you have experienced an environment where you are given the stage to drive meaningful, global impact and that your own tenure, particularly within the People Team, has been one of constant evolution spanning multiple roles. This level of personal and professional growth is exactly what we strive to offer our talent. We appreciate your recognition of our cultural maturation from a "merger" phase into a unified, high-performing fintech anchored by our clear "Next-Gen Commitments": Outcomes, Velocity, and Integrity. We are, as you noted, unapologetically high-performing, and it is incredibly rewarding to know that those who are curious, resilient, and cognitively agile find the professional fulfillment here to be immense. Thank you for your dedication and for encapsulating what makes Zepz such a unique and rewarding place to work. We wish you continued success in your evolving career here.
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