They don’t care about you - Avis employé Employé (anonyme) Zenefits

3,0
12 août 2019
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Free lunch and snacks. Great coworkers.

Inconvénients

Where to start... sales oversells the product and doesn’t care that it screws over support. They are severely understaffed. They won’t hire enough people for support to help relieve other teams. Directors say they take your input into consideration but then go and do the exact opposite. Work life balance is not existent in support. There are so many tickets that you have to go home and work over time (clocked in or not) to even out your backlog.

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Réponse de Zenefits
6y
Thanks for providing this feedback, and I'm sorry to hear that your experience was not all positive. Customer support is a tough role, but it should also be fun and fulfilling. We're currently implementing changes to address these issues. As a matter of policy and practice, all of our hourly (non-exempt) employees should be clocked in and are compensated for any work they are performing, whether at home or the office. Feel free to reach out to our People Team (people@zenefits.com) with any questions or additional feedback.

Découvrez plus d’avis sur Zenefits

5,0
7 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

This place was great until it was bought out by Trinet

Inconvénients

Lost its culture and everyone became anumber

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