Stressed Out Departments in Contact Center - Avis employé Contact Center WECU

3,0
25 févr. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-Good Benefits -Remote Option for certain departments (Not permanent) -Great Co Workers

Inconvénients

-Not enough support for General Department that constantly requires daily support from other departments in Contact Center or Flex Reps. -Not able to focus and work on your departmental tasks/projects since so much support is needed for the general queue. -Lack of communication from other departments. -Not enough after 5pm or Saturday support from other departments. -Not enough growth opportunities within dept without leaving.

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Réponse de WECU
5y
Thank you for your constructive review! We have reviewed it and will take it into consideration for future improvements. Thank you for your employment and service to our members!

Découvrez plus d’avis sur WECU

5,0
24 sept. 2025
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

They had really great benefits, the managers were super chill. I was able to make an impact in my local community by educating people or saving them money.

Inconvénients

Since they are a smaller local company the pay was not all that great.

1,0
7 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Excellent compensation for the position, outstanding medical/dental and retirement benefits

Inconvénients

Talented employees cite toxic culture in exit interviews, but HR reports this as "found something better." Naturally. Anything beats a toxic workplace. The CEO remains insulated, engaging only a small circle of senior staff. Mid-level employees who attempt to surface the reality are pushed out.

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