Customer Pro service rep - Avis employé Customer Service Representative Verizon

1,0
17 févr. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay (sort of). Honestly their really isn’t any pros working for Verizon unless you aren’t on the frontlines.. meaning on the phones.

Inconvénients

Sucks your happiness from you and causes severe depression. The worst job I’ve ever had in my life. The company only cares about high performance and doesn’t care what you have to do or sacrifice to meet their standards. They are working their hardest to keep the company from completely having a union. They bully and there is no legitimate support only constant competitiveness that causes even more stress. It’s horrible. No one is really happy employee wise. Horrible horrible company to work for. They do not care about your well being. We have to take customers being disrespectful just to avoid getting a dropped survey..

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5,0
15 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Love the company. Great culture. Flexible work balance life.

Inconvénients

Went from remote to in-office 3 days a week.

4,0
26 janv. 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Inconvénients

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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