Avantages
Overall, the benefits with Verizon are very good. They differ between hourly and management. Hourly has better health/dental benefits, while management gets higher pay in most cases, with a better opportunity for an annual bonus. If you work hard and are flexible, you can get noticed and advance in the company. Verizon also has a very generous education assistance program, with many employees getting their degrees paid 100% by the company, including books.
Inconvénients
It is a large company dealing with the difficult move from a regulated monopoly to a competitive entertainment and broadband provider on the telco side. It takes hits in the press and with friends/neighbors about its customer service, so it can be difficult to keep your pride. But the vast majority of employees are very hard-working, dedicated employees who are very committed to customers.