Was nice until they started turning into accolade - Avis employé Health Guide Transcarent

3,0
28 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

friendly team, lots of training and support, remote/ hybrid work, CEO is very inspiring

Inconvénients

Once Transcarent acquired Accolade, they started turning into Accolade - they took on Accolades policies, accolades phone systems which were outdated and it was more work than systems we were originally using. After leaving Transcarent I noticed job posting for health guide positions had lower salaries and aligned more with how accolade paid their employees.

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5,0
11 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Very supportive team and manager, got a lot of support and loved working there!

Inconvénients

None come to mind right now

1,0
6 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Offers work from home in some areas

Inconvénients

- Transcarent is unreliable and unstable and I fell for the CEO's emails, exclaiming "Our time is now!" and "We are positioned to make real change!" - Low pay for experienced industry professionals, refused to negotiate - Asks for employee input but can't handle receiving the information - Managers don't know how to run their departments which breeds confusion and miscommunication that ultimately gets put back on the employee - A PIP at Transcarent is heavy coaching and allows bad apples to keep contaminating the bunch - Going through layoffs like every 6 months. Despite being knowledgeable and a top performer, my position was eliminated without warning. I don't know the criteria for who was kept, but it seemed to favor tenure over talent - Their severance package was pathetic and embarrassing but they certainly patted themselves on the back for it. I almost feel sorry for HR for being forced to present it like it was generous

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