Avantages
They actually pay you, not a scam. There is a person in charge of quality control and they randomly monitor your calls, letting you know what you're doing wrong or right.
Inconvénients
The salary is low and unfair in a profession that requires full proficiency in two languages and compliance with codes of ethics and professional standards. There are no benefits whatsoever. No Work from Home jobs anymore. They require you to commute to their call center in Downtown Atlanta, no parking spaces available for employees. So for a job that pays $13.25 you need to commute to Atlanta, pay a parking space or bus fare. The math just doesn't add up. No career opportunities, just be an interpreter. No training opportunities, they do not invest in their employee's improvement. What culture? What values?