17 sept. 2025
Employé (anonyme)
Réponse de The Revenue Optimization Companies (T-ROC)
8moThank you for taking the time to share your experience with T‑ROC. We're pleased to hear that you value the autonomy and flexibility in scheduling—we know how important work-life balance is, especially in field-based roles.
We also want to acknowledge your concerns around trust and accountability. It's troubling to hear that you feel suspicion is being placed unfairly on field employees. We take this kind of feedback seriously. It’s important to us that every team member feels respected, trusted, and supported.
Your comments suggest there may be breakdowns in how our systems or tracking processes are functioning day-to-day, and we want to understand that better. Specifically, when you mention management’s inability to “track where resources are going,” we’d appreciate any specific examples or suggestions you’re willing to share.
If you’re open to continuing the conversation, we encourage you to submit more detailed feedback—confidentially—through our WeSupportU platform at t-roc.fyi/WeSupportU. This will help us investigate the issues more closely and, importantly, work toward solutions that improve the employee experience across the board.
—The T‑ROC Employee Experience Team