Are You Kidding? - Avis employé Customer Service Associate The MCS Group

3,0
28 févr. 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You get to learn customer service, in a dying profession Office Services.

Inconvénients

You are trapped in a dead end you cannot and will not move forward. You are not allowed to apply for open positions at their client's site, if you do with out permission, you will be terminated.

Découvrez plus d’avis sur The MCS Group

5,0
7 août 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good place to work, very supportive

Inconvénients

Benefits are poor, pay could be better

1,0
19 mars 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Casual dress code, consistent schedule, and paid holidays make the day-to-day manageable. There are complimentary beverages in the office, which is a nice touch. Compared to restaurant or retail work, the pay is barely a step up.

Inconvénients

Training is essentially nonexistent - what's available is outdated and irrelevant to the actual job. New hires are expected to hit the ground running with little to no guidance. Managers are stretched so thin across departments that getting help feels impossible, and when they do engage, the tone can be unnecessarily harsh. There's significant overlap with an outsourced team that creates redundancy and makes it hard to feel like your work has purpose. The physical layout of the office - split across multiple suites - adds to the disconnect, with employees having little idea what other departments even do. Converting from a staffing agency hire to a permanent employee comes with a probationary reset that feels like a slap in the face after months of already putting in the work. Turnover is high, and it's not hard to see why.

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