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      TeKnowledge

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      Some good, some bad, mostly bad. - Avis employé Tier-2 Technical Support Engineer TeKnowledge

      2,0
      27 oct. 2023
      Tier-2 technical support engineer
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      -Remote (eventually was changed to hybrid) work -Most Team Leads are good people and want to assist and help you, even if they have trouble due to hurdles set by upper management

      Inconvénients

      -Internal support hierarchy is EXTREMELY flawed -Training does not fully prepare you for live cases -Upper management like to have "town halls" where they ask for feedback, but then get defensive, talk in circles or even flat out ignore employee requests. While I worked at Tek-Experts, many employees were told that due to their case ratings being under a certain amount, their hours would be cut in half. Suspiciously this coincided with the opening of the Indianapolis location, as well as, *rumors*, that the company was having financial issues

      avatar
      Réponse de TeKnowledge
      2y
      Thank you for sharing your feedback. We appreciate your positive note on our transition to remote and hybrid work, as well as recognizing the dedication of our Team Leads. We take your concerns seriously and will work diligently to address the issues raised with a focus on internal support structures and training programs. Your advice is valuable, and we are committed to fostering an environment where all employees feel heard and supported.

      Découvrez plus d’avis sur TeKnowledge

      5,0
      18 juin 2025
      Intune engineer
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Good place to work i like it

      Inconvénients

      Not much pay transport to site

      avatar
      Réponse de TeKnowledge
      5mo
      Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
      1,0
      18 avr. 2026
      Critical situation manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

      Inconvénients

      Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

      1
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      Recherches associées: Offres d’emploi chez TeKnowledge | Salaires chez TeKnowledge | Avantages sociaux chez TeKnowledge | Entretiens chez TeKnowledge
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