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      TTEC

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      Avis sur TTEC

      Good Culture - Avis employé Customer Service Representative (CSR) TTEC

      4,0
      26 mai 2025
      Customer service representative (csr)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Continued Training, Resources and Team Support

      Inconvénients

      Not always easy to get time off. Career advancement never worked as claimed

      avatar
      Réponse de TTEC
      1y
      Thank you for highlighting the strengths you experienced—especially around training and team support. We also hear your feedback on career growth and internal tools. Insights like yours are incredibly valuable in helping us make improvements that matter.

      Découvrez plus d’avis sur TTEC

      5,0
      11 juin 2026
      Custiner service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Remote work, easy to work with.

      Inconvénients

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      Réponse de TTEC
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5,0
      6 juil. 2026
      Insurance agent
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Remote work Some insurance benefits Reasonable Pay

      Inconvénients

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      Réponse de TTEC
      1d
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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      Recherches associées: Offres d’emploi chez TTEC | Salaires chez TTEC | Avantages sociaux chez TTEC | Entretiens chez TTEC
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