Awesome supplemental income - Avis employé Employé (anonyme) TTEC

4,0
7 oct. 2015
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I was told up front what the pay would be, and what the max hours would be. Considering that this is a part-time work from home job I didn't expect too much. However, working with teletech has been wonderful. Overtime has been available since I first hit production, even though I don't take advantage of it because of my primary job, it's nice to know it's available. I only had one issue with my first paycheck not being issued on time, it was resolved over the weekend and my pay was deposited on Tuesday(payroll was closed over the weekend and couldn't issue the pay until Monday). The training was awesome, Christine E. deserves a raise for how well she handled very unruly adults who couldn't seem to figure out how to mute their phones. I strongly suggest that anyone who is looking for part-time work to consider this company, but please be honest with yourself and with teletech about what you are able and willing to do. If you can't provide a quiet work area this may not be for you. Keep in mind with all legitimate work from home jobs they require a quiet work area as you are "in theory" working from a call center. Also keep in mind that when people give reviews (myself included) we are very bias to what we have experienced. Working from home is NOT for everyone, it takes a great amount of discipline to work from home, because even though you have chat rooms to reach out for help, you are still very much by yourself trying to do a job that you only had a few days of training for (training depends strongly on the campaign you are selected for).

Inconvénients

The cons I noticed are not about the company but with adults who lie and say they have a quiet work environment, then once you get hired your home is anything but quiet. Keep in mind when you're in training you are NOT the only one being trained. My class at the beginning had over 50+ people. By the end of training we only had 24, with that being said, take notes, take full advantage of your training and do not allow other inconsiderate people to cost you a great work at home opportunity.

avatar
Réponse de TTEC
10y
Hello! Thanks for your review! We'll definitely see what we can do to further improve our training process and your training atmosphere.

Découvrez plus d’avis sur TTEC

5,0
11 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote work, easy to work with.

Inconvénients

Not much training, only 2 weeks provided and then QAs begin right away.

avatar
Réponse de TTEC
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
5,0
6 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote work Some insurance benefits Reasonable Pay

Inconvénients

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

avatar
Réponse de TTEC
1d
Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
Voir les avis par: Utile|Évaluation|Date|Tout