TeleTech has been PHENOMENAL. It helped me a lot to have a work-life balance. - Avis employé Social Media Marketing Specialist TTEC

5,0
11 sept. 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Very good company for career growth and development Good compensation package Promotes work-life balance Boss are good to talk with Great working environment Colleagues are fun to work with When you perform, you get rewards/bonuses

Inconvénients

I needed to work on night shift for work My work requires minimal supervision (which workds to my advantage) The members in my team (Social Media Marketing Team) are only few and we might need more members to do our jobs

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Réponse de TTEC
11y
Hey there! We appreciate your feedback and we're glad that you're having a great experience with us. Cheers!

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5,0
30 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great company and good hours.

Inconvénients

Back to back calls but is manageable.

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Réponse de TTEC
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
2,0
19 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great benefits, great team (if you’re lucky)

Inconvénients

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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Réponse de TTEC
2d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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