"Teleperformance: A Global Leader in Customer Service with a Strong Focus on Employee Development" - Avis employé Customer Service Representative TP

4,0
7 nov. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Teleperformance is a great workplace with global opportunities, career growth, and strong training programs. They offer a diverse and inclusive environment, flexible work options, and competitive pay with good benefits. Employees enjoy a supportive team culture, recognition for their hard work, and the chance to work with advanced technology.

Inconvénients

While Teleperformance has many benefits, there are some downsides. The workload can be high, leading to stress, especially in customer service roles. Some employees find it hard to move up in the company, and there can be a lot of pressure to meet performance targets. Management style may vary, and some workers feel they don't always get enough support. Shift work and irregular hours can affect work-life balance, and there is a high turnover rate, which can make things feel less stable.

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5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Inconvénients

Nothing I can think of thats a con

3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Inconvénients

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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