You will find a better workplace. - Avis employé Customer Service Representative TP

1,0
12 janv. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

If there is something positive, it is because they are required to do so by law. If it were up to them, it wouldn't be either.

Inconvénients

If you are reading this, you are probably thinking about an offer from Teleperformance. I worked for them for four years, so you can trust me when I recommend you to forget it. I'm sure that you will find a better workplace. If you don't accept this advise from me, just remember when you receive your two months-long contract. Or you are sitting in the hangar on the production floor in Piraeus. Or when you're travelling on the stinky, dirty green metro to there or back at night. Or when they are lieing to your face about literally anything. Or when you are counting the secs left in your break in order to arrive back in time. Or when you are eating under minutes in your break or when you don't eat, because it's weekend, but you are working and you can't buy anything. Or when you are trying to ask a transfer to a different project but unfortunately you can't. Or when you are handling cases on a different language, not only on that one you hired for. Or when they are changing the bonus rules so unfortunately you won't reach the limit. Or when you are planning something in your free time, but you don't know your schedule three days before the next month. Or when you can't go on day off or sick leave. No Easter, no Christmas, no New Years's Eve, but you will get a voucher. Probably. Or not either.

Découvrez plus d’avis sur TP

5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Inconvénients

Nothing I can think of thats a con

3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Inconvénients

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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