I bound customer service representative - Avis employé Inbound Customer Service Representative TP

5,0
12 août 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Teleperformance treats you like family and really wants you to succeed in what you're doing and become knowledgeable

Inconvénients

They do not take acknowledgement of doctors appointments and really sucks at adjusting your schedule to a timely matter and adjusting unpaid time off when you prove it with HR

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Réponse de TP
9y
Thank you very much for taking time to write that review! Our aim is to see to it our employees are enjoying a positive and supportive environment while being rewarded with opportunities for career advancement. If you want to provide us additional feedback, kindly go to http://bit.ly/TPHR-form. Thank you!

Découvrez plus d’avis sur TP

5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Inconvénients

Nothing I can think of thats a con

3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Inconvénients

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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