Tech support to Cox - Avis employé Tech Support Representative TP

3,0
23 janv. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Bonus for metrics and yeah that’s it, staff nice, and nice floor

Inconvénients

They dont give you vacations even tho you ask for it 4 month before, they don’t give you weekend free day and to new representatives give them that position, wfm give awful lunch times schechule, alot of hours shift (1 hour more of the regular) they make u sale even tho you get no money

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5,0
8 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great leadership with excellent communication.

Inconvénients

Workload can become stressful from time to time but a true team environment means there is always help available.

3,0
9 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Inconvénients

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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