Call Center Agent Teleperformance Philippines - Avis employé Call Center Agent TP

2,0
18 oct. 2010
Recommande
Approbation du PDG
Perspective commerciale

Avantages

For customer service or inbound call center agent: basic salary is Php13500 + Php3000 monthly for attendance bonus + sales incentives. The agent receives increment every six months. The amount (% of basic) of raise depends on performance (customers rate the agent from 1 to 10, depending on how the agent resolved the customer's concerns)

Inconvénients

The salary indicated is actually lower compared to other call centers. Promotion is tainted by politics. Unless promoted within 3 years, it is not good to stay in this company.

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Réponse de TP
8y
Thank you for the feedback. We always make sure to reward hardworking employees with competitive income and career opportunities so that they will be encouraged to work harder. Rest assured, this will be dealt with and proper actions will be taken.

Découvrez plus d’avis sur TP

5,0
2 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Training is very helpful to employees

Inconvénients

There is nothing bad about this company.

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Réponse de TP
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Inconvénients

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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