Would recommend on your own risk - Avis employé Team Lead/Process Trainer/Quality Analyst TP

2,0
31 mars 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You'll get exposure to a lot of other activities that's not your KRA

Inconvénients

Management is quite biased. You need to be too diplomatic and dance off on your boss' words

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Réponse de TP
3y
We apologize for the way you have been treated. We understand that it is not easy to work in an environment with unequal treatment and we take your concerns seriously. We are committed to creating a workplace where everyone is respected and valued. We will be taking steps to ensure that everyone is treated fairly and that our policies are applied equitably across the organization. . You can get in touch with us via our http://bit.ly/TPHR-newform . Thank you for bringing this issue to our attention.

Découvrez plus d’avis sur TP

5,0
8 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great leadership with excellent communication.

Inconvénients

Workload can become stressful from time to time but a true team environment means there is always help available.

3,0
16 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Inconvénients

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Réponse de TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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