Great way to gain entry into good customer service and IT troubleshooting. - Avis employé Telephone Service Representative TP

4,0
3 janv. 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Teleperformance offers an opportunity to get your foot in the door of the customer service field. With several different programs available to apply for, you can gain entry into a field of your choosing. Stay long enough and you have the opportunity to get off of the floor and into the next echelon of troubleshooting.

Inconvénients

Working at any telephone-based customer service company requires a lot of patience, especially if you are on the troubleshooting end of the spectrum. This company is no different. Be prepared to deal with customers ranging from mildly annoyed to irate and with little to no experience with the products that they currently own.

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Réponse de TP
8y
Thank you for the positive review. We see to it to equip our employees with enough training and skills so they can do their job effectively and be prepared for future career opportunities. Best regards and we wish you success in the future.

Découvrez plus d’avis sur TP

5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Inconvénients

Nothing I can think of thats a con

3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Inconvénients

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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