Moral is a thing of the past. Just a bum on a seat. - Avis employé Customer Service Representative - Tech Support TP

2,0
26 oct. 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

They paid their pittance on time. I am a more confident person having left the job and most of the training was good. My fellow agents were fantastic and the only thing I stayed for.

Inconvénients

No voice. Treated like a bum on a seat no matter how good you are. No support from management. Repetitive job. The salary was insulting, people in the same job role get paid 20k+ and we were just above minimum wage a 6.44 an hour. No change of progression, it was well known that the senior management wouldnt promote a good agent on the floor as their stats looked good when given to the client. Shifts were terrible and they often screwed you around with a few days notice and didn't care you might have had plans. I would really be here all day. Thankless job. Only work there if you're desperate.

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Réponse de TP
4y
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Découvrez plus d’avis sur TP

5,0
5 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good company to get your license.

Inconvénients

Benefits aren't that affordable. Metric heavy

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Réponse de TP
14h
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
3,0
16 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Inconvénients

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Réponse de TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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